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Job Title: Production Assistant, Conference & Events
Company Name: Lenoir-Rhyne University
Location: Hickory, NC
Position Type: Full Time
Post Date: 01/30/2025
Expire Date: 03/08/2025
Job Categories: Computers, Software, Customer Service and Call Center, Human Resources, Information Technology, Collegiate Faculty, Staff, Administration, Executive Management
Job Description
Production Assistant, Conference & Events

The Production Assistant is a vital member of the Conference & Events team assisting with delivery, set-up, onsite client support, breakdown and storage for a variety of indoor and outdoor campus events (e.g. meetings, concerts, lectures, ceremonies and conferences). Reporting to the Production Manager, production assistants set up and take down tables, chairs, stage, multimedia and audio-video equipment, as well as other event related inventory, and interact with clients and presenters on a regular basis. Production assistants also support front of house tasks and run sound and light boards in various facilities. The role requires confidence, flexibility, collaboration and excellent customer service skills.

Customer Service

  • Interact with customers in a courteous, hospitable, and efficient manner
  • Acquire sufficient knowledge about event, facility, and equipment so that questions and answered and problems are resolved in a satisfactory and timely manner
  • Prior to and during events, evaluate client’s needs and determine the best methods to assist and problem solve; taking public and personal safety into consideration

Event Preparation

  • Transport, set up, and strike of event equipment
  • Inspect facility and equipment for any deficiencies
  • Unlock and secure buildings used for an assigned event

Inventory Management

  • Assist team when cleaning, maintaining, or performing inventories
  • Locate misplaced items and make minor repairs to damaged event items
  • Assist with the storage, allocation, distribution, delivery, inventory and set-up of all non-electrical equipment
  • Sort and prepare event items for delivery
  • Organize, clean and maintain storage areas, trailers and vehicles

Technical

  • Assist in event preparation and setup for various technical events including theater and music performances, symphony and multi-piece bands, and lectures
  • Work with various wired and wireless microphones, speakers, basic stage lighting, and uplighting in both indoor and outdoor spaces
  • Once trained, assist in the operation of audio mixing consoles (both analog and digital), portable PA systems, and stage lighting systems

Required Qualifications

  • Availability for mornings, evenings and weekends as needed, and able to work both indoor and outdoor events
  • Detail oriented
  • Excellent customer service 
  • Effective written and verbal communication skills
  • Proficient in Microsoft Office Suite
  • Enjoy working in a team environment
  • Comfortable and flexible under stress and when juggling multiple tasks
  • Comfortable in a fast-paced and/or "hurry up and wait" environment

Desirable Qualifications

  • Sound Reinforcement (Analogue and Digital)
  • Stage Lighting and stage management experience a plus
  • Experience with events or productions on a college campus a plus
  • Experience with scheduling or event management software a plus
  • Bilingual in Spanish a plus
  • CPR and First Aid certification expected a plus

Reporting

  • Reports to the Production Manager in the Office of Conference & Events

Compensation

  • Compensation package includes salary and benefits  

Physical Requirements

  • Some prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 30 pounds at times.
  • Must be able to traverse various campus and athletic grounds and facilities.
  • Driver's License (or ability to obtain one) and good driving record

Work Schedule

  • Standard office hours Monday-Friday, 8 a.m.-5 p.m., with occasional early morning, evening and weekend work as needed based on event schedules
  • Subject to change based on university need, scheduled events and university growth

Behavioral Expectations

  • Maintain high integrity, confidentiality, and ethical standards.
  • Maintain a healthy and safe environment.
  • Maintain and contribute to a professional, respectful, courteous, diverse, equitable, and inclusive environment
  • Treat other individuals with dignity, respect, and kindness. 
  • Adhere to all university policies, procedures, standards, values, and comply with all federal, state, and local laws.

Diversity, Equity and Inclusion

Diversity and inclusiveness are integral to the university’s commitment to excellence in service, engagement and education. We are particularly interested in candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with employees and students from diverse backgrounds and/or incorporating diverse perspectives into student life policies, practices and programming.

Department: Conference & Events / Advancement
Position Type: Full-Time Staff    
FLSA Classification: Hourly, Full-time
Reports to: Production Manager

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Contact Information
Contact Name:
Company Name: Lenoir-Rhyne University
Contact Email:
Website:https://www.lr.edu/work-at-lr/production-assistant
Company Description:

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