Home Invites Members Groups Events Videos News Photos Blogs Polls Chat
Home > Career Center > Job Seekers > Job Search
Job Title: Seasonal Remote Reservation Associate
Company Name: PetSmart
Location: Idaho/MT, United States
Position Type: Full Time
Post Date: 04/20/2024
Expire Date: 06/26/2024
Job Categories: Retail/Wholesale, Sales, Executive Management
Job Description
Seasonal Remote Reservation Associate
About the Team

PETSMART RESERVATION ASSISTANCE CENTER: 

If you enjoy helping people find the right information, services, and care for their pets, then you would be a great fit as a PetSmart Seasonal Reservation Agent. In our PetSmart Reservation Assistance Center, you’ll find a casual call center atmosphere, a performance bonus program, immersive hands-on training while you assist pet parents with their boarding accommodations and grooming appointments for their loved ones.


About the Location

FULLY REMOTE POSITIONS AVAILABLE FOR THOSE THAT RESIDE IN THE FOLLOWING STATES: ARKANSAS, GEORGIA, TEXAS, OKLAHOMA, IDAHO, FLORIDA, AND LOUISIANA. 

This position is considered to be Fully Remote and work is done from another location outside of Phoenix Home Office (within the United States). Associates that are considered to be Fully Remote do not have a work space at Phoenix Home Office. Associates that are considered to be Fully Remote will acknowledge the “Remote Work Agreement” upon hire.  


About the Job

Seasonal position for up to 90 days.

 

WHAT YOU’LL DO:

While working in our PetSmart Reservation Assistance Center, you’ll provide information about our PetSmart services including our Pets Hotel, Grooming Salon and Pet Training. Additionally, you will:

  • Answer incoming phone calls from pet parents, assist with scheduling appointments, and answer all questions about our services.
  • Ensure that all additional service opportunities are presented to the pet parent in a confident manner including "why" the service would be beneficial to the pet's experience.
  • Answer each call thoroughly, yet efficiently, ensuring all information is correctly obtained from the pet parents.
  • Demonstrate effective problem solving and customer relation skills.
  • Communicate information clearly and accurately to the pet parent through the appropriate written and verbal means.
  • Provide feedback to supervisors on processes and customer interactions as necessary.

YOUR SKILLS AND EXPERIENCE:

We’ll provide training and information to make sure you’re comfortable in your new role, however, we’re looking for you to come to the table with the following skills and/or experience:

  • High school diploma or a combination of education and experience 
  • Strong grammar and communication skills
  • Strong computer skills and the ability to use multiple systems at the same time, while answering calls
  • Demonstrated success in providing exceptional customer service on the phone and via email
  • Fluent English required; English and Spanish would be beneficial
  • Perform at, or above, the company's expectations including maintaining appropriate performance levels for Individual Talk Time, Quality, Sales percentage, etc.
  • Demonstrate regular attendance and adherence to call center schedule

About the Culture

WHY YOU’LL LOVE IT HERE:

PetSmart offers a fun and rewarding workplace including:

  • This is a fully remote position, so you can enjoy the company of your pets while you work!
  • Competitive hourly pay rate and a monthly bonus opportunity!
  • Associate discounts in store and online! 
Share |
Contact Information
Company Name: PetSmart
Website:https://careers.petsmart.com/jobs/6010?lang=en-us
Apply Now | Forward Job to a Friend | More Jobs From This Employer

(Advertise Here)
Latest Member Activity
way insider just edited his profile. 03:17PM
dwayne lester just edited his profile. 05:19PM
dwayne lester just became a new member. 04:59PM
ingrid t just became a new member. 08:43AM
edc creations just posted a blog entitled 'ice cream girls by dorothy koomson'. 05:21AM
dave song just became a new member. 08:20PM
clarion nichols just became a new member. 06:41PM
catrina alston just became a new member. 10:02AM
lila robinson just posted a blog entitled 'ruth- the saga continues despair, grief, depression, lonliness bitterness'. 01:10PM
j hasbrouck just became a new member. 07:41AM
gersham matthias just became a new member. 03:41PM
theresa watts just became a new member. 03:02PM
>> more | invite friends